How to access hospitalization
Your attending physician at the Candiolo Institute will arrange and activate your admission. Departmental staff will then contact you to provide you with all the necessary information.
Admission and Discharge
Routine admissions usually take place from Monday to Friday. Discharges may occur every day for inpatient admissions and from Monday through Saturday for day hospital admissions.
Arrival and Documentation
On the day of admission, please wait outside the ward until called by the medical staff. You will be asked to provide:
- Valid ID (a photocopy is also acceptable)
- Health Insurance Card (a photocopy is also acceptable)
- Name and phone number of your primary care physician
- Names and contact details of relatives or designated contacts
- All relevant clinical documentation, including diagnostic and imaging reports
- The medications you routinely take (and, if possible, the medications themselves)
Rooms and Common Areas
After admission, healthcare staff will accompany you directly to your room. All rooms are comfortable and equipped with private bathrooms, television and air conditioning.There is also a small lounge and library in the wards.
Meals
Meals are prepared by an external catering service and can be adapted to your dietary needs and preferences.
Safety and Ward Regulations
For your safety, leaving the ward without staff authorization is not permitted. Personal furnishings, plants or flowers are not allowed in patient rooms.
Visitor Access
Family members and visitors are welcome during designated visiting hours, in accordance with current health regulations and ward-specific guidelines. To ensure optimal care and rest:
- Only one visitor per patient is allowed at a time.
- Food, beverages, or medications that may interfere with treatment or diagnostic procedures are not permitted. When in doubt, please consult medical or nursing staff.
- Plants and flowers are not allowed.
- Children under the age of 12 are usually not permitted, unless specifically authorized by nursing staff.
Standards of behavior
To make your stay and that of other patients safer and more comfortable, we ask you to follow some simple rules:
- Personal belongings and valuables: always keep your room locker locked, at all times. Avoid bringing valuables or large sums of money, as the Institute cannot be held responsible for loss or theft.
- Smoking: smoking is strictly prohibited throughout the Institute (Law. 3 of 16/1/2003);
- Electronic devices: mobile phones, computers or other devices, may be used, provided that the privacy and rest of other patients are respected. Power strips and non-compliant electrical devices are not allowed. Please keep the volume of devices low and silence devices during medical activities.
Following these simple guidelines will help ensure a safe, comfortable and respectful environment for everyone.